With the exception of specifically listed on the website, delivery policy is listed below:

  • Free shipping for each order over HK$1,200- (Net Selling Price / after discount)
  • For order under HK$800- (Net Selling Price / after discount), delivery fee will be HK$45- 
  • Order from HK$801 to HK$1,200- (Net Selling Price / after discount), delivery fee will be HK$65-

We offer the following delivery services:


** Based on your order, we will select the most effective delivery method. Customer will either receive a SF Express tracking number or an email/call from our Customer Service team after order confirmation.


  • Mondays to Saturdays: 10:00 AM – 6:00 PM
  • Sundays and Public Holidays: Not Available


  • Delivery service is available within Hong Kong Island, Kowloon and New Territories
  • Delivery service is NOT available in specified areas, including but not limited to: Outlying Islands, Tung Chung, Ma Wan, Discovery Bay and restricted areas.
  • PO Box is not accepted as shipping address.
  • An order can be delivered to one address only. If customer requires sending orders to multiple addresses, customer needs to place a separate order for each address.


  • All orders are processed within 2-3 business days upon confirmation of payment.
  • Under normal circumstances, shipment will arrive at the shipping address in 3-5 business days. For remote areas, it might take 5-7 business days.
  • Final shipping time might vary depending on stock availability. Exceptional circumstances beyond our control such as bad weather or courier delays may cause your order to take longer to deliver.


  • If no elevator service is available at the premises, we will additionally charge you a delivery fee for each floor except the ground floor. For details of the additional charges, please contact our Customer Service team for more details.
  • If orders are undelivered during the first try, our courier will contact you to arrange another delivery attempt. We will attempt delivery up to 2 times before returning your order to the warehouse. If you require additional delivery after that, another round of courier fees will have to be charged.